Effective date: July 21, 2026 Applies to: the Swagat Rewards loyalty program operated by Swagat Grocers (goswagat.com) Contact: info@GoSwagat.com
This notice explains what information the Swagat Rewards program collects and how we use it. It adds to (and should be read with) our store's main Privacy Policy.
To run the program, the rewards system stores a small amount of information tied to your account:
The rewards system itself does not store your name, email address, phone number, home address, or any payment/card information. Those details are handled by our main store platform (Shopify) under our store's main Privacy Policy — the rewards system only ever sees the account number and purchase totals it needs to award and redeem points. When our staff look you up in-store by phone number, that lookup happens inside our store's point-of-sale system; the rewards system receives only your account number.
We use it only to operate the loyalty program: to calculate your points, show your balance, apply your redemptions, prevent fraud or errors, and understand overall program activity. We do not sell your information, and we do not use rewards data for advertising to you.
Program data is stored in a secured, access-controlled cloud database located in the United States. Access is limited to the people and systems that operate the program.
We don't sell or rent your information. We share it only with the service providers that make the program run — our store platform (Shopify) and our hosting/database provider — who process it on our behalf, and only as needed. We may also disclose information if required by law.
We keep your points activity for as long as the program is active and your account participates. If you ask us to delete your rewards data, or you delete your store account, we remove your rewards records. If our store stops using the rewards system, program data for the store is deleted within a short period afterward (currently within about 48 hours of the system being removed).
You can ask us to: tell you what rewards information we hold about you, correct it, or delete it. Depending on where you live (for example, California residents under the CCPA), you may have additional rights. To make a request, contact us at info@GoSwagat.com or ask a team member in-store. We will verify your identity through your account before acting on a request.
The program is intended for adult shoppers and is not directed to children under 13, and we do not knowingly enroll them.
We may update this notice from time to time. Material changes will be reflected by updating the effective date above and, where appropriate, by additional notice.
Questions or requests about your rewards data: info@GoSwagat.com, or ask a team member in-store.