Term and conditions

Last Updated: July 1, 2026

By accessing or using the Swagat Grocers website, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our website or placing an order.

Introduction

These Terms & Conditions ("Terms") govern your access to and use of the Swagat Grocers website ("Website"), including all content, products, services, features, and functionality available through https://swagatgrocers.com.

Throughout these Terms, the words "Swagat Grocers", "Company", "we", "our", and "us" refer to Swagat Grocers, while "you", "your", and "customer" refer to anyone accessing or using our Website.

By accessing our Website, creating an account, browsing products, placing an order, or using any of our services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions as well as our Privacy Policy.

If you do not agree with any part of these Terms, you should discontinue use of our Website immediately.

We reserve the right to modify these Terms & Conditions at any time without prior notice. Updated versions will become effective immediately upon publication on this Website. Continued use of the Website after changes are posted constitutes acceptance of those changes.

Website Content

All content available on Swagat Grocers, including but not limited to text, graphics, logos, product images, icons, videos, designs, layouts, software, source code, product descriptions, recipes, promotional materials, trademarks, and other intellectual property, is owned by or licensed to Swagat Grocers and is protected under applicable copyright, trademark, and intellectual property laws.

You may view, browse, and print portions of the Website solely for your personal, non-commercial use.

You may not:

  • Copy or reproduce any Website content.
  • Republish or redistribute Website materials.
  • Modify product images or descriptions.
  • Use our trademarks without written permission.
  • Use Website content for commercial purposes.
  • Reverse engineer or attempt to access protected portions of the Website.

Unauthorized use of any Website content may violate copyright, trademark, and other applicable laws.

Account Registration

Certain features of the Website may require you to create a customer account.

When registering, you agree to:

  • Provide accurate, complete, and current information.
  • Keep your login credentials secure.
  • Update your account information whenever necessary.
  • Be responsible for all activities under your account.
  • Notify us immediately of any unauthorized account access.

Swagat Grocers reserves the right to suspend or terminate any account found to contain false information, fraudulent activity, misuse of promotions, or violations of these Terms.

Customers must be at least 18 years of age or use the Website under the supervision of a parent or legal guardian.

Use of the Website

You agree to use the Website only for lawful purposes and in accordance with these Terms.

You agree not to:

  • Use the Website for fraudulent or unlawful purposes.
  • Upload malicious software, viruses, or harmful code.
  • Attempt unauthorized access to our systems.
  • Interfere with Website functionality or security.
  • Use automated bots, scrapers, or crawlers without permission.
  • Post defamatory, abusive, obscene, or illegal content.
  • Violate any applicable local, state, national, or international law.

Violation of these Terms may result in suspension of your account, cancellation of orders, legal action, or permanent restriction from using the Website.

User Content

Certain areas of the Website may allow you to submit reviews, ratings, comments, feedback, suggestions, photographs, testimonials, or other content ("User Content"). By submitting User Content to Swagat Grocers, you represent and warrant that:

  • You own or have permission to submit the content.
  • The content does not infringe any copyright, trademark, privacy, or intellectual property rights.
  • The content is truthful, accurate, and not misleading.
  • The content is not unlawful, offensive, abusive, defamatory, hateful, obscene, or discriminatory.
  • The content does not contain malware, spam, or malicious code.

By submitting User Content, you grant Swagat Grocers a worldwide, royalty-free, non-exclusive, perpetual license to use, reproduce, edit, publish, translate, display, and distribute such content for marketing, promotional, and business purposes.

We reserve the right to remove, edit, or refuse any User Content that violates these Terms or is otherwise deemed inappropriate.

Indemnification

You agree to defend, indemnify, and hold harmless Swagat Grocers, its owners, employees, affiliates, suppliers, partners, contractors, licensors, and service providers from and against any claims, damages, liabilities, losses, costs, expenses, or legal fees arising from:

  • Your use of the Website.
  • Violation of these Terms & Conditions.
  • Violation of applicable laws.
  • Violation of any third-party rights.
  • Any content submitted by you.

Disclaimer of Warranties

Swagat Grocers makes every effort to ensure that the information on this Website is accurate, current, and complete. However, we do not guarantee that all information, product descriptions, pricing, availability, images, or other content is free from errors or omissions.

The Website and all products and services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express or implied.

To the maximum extent permitted by law, Swagat Grocers disclaims all warranties, including but not limited to merchantability, fitness for a particular purpose, uninterrupted availability, security, accuracy, and non-infringement.

Limitation of Liability

To the fullest extent permitted by applicable law, Swagat Grocers shall not be liable for any direct, indirect, incidental, consequential, punitive, or special damages arising out of or related to:

  • Use or inability to use the Website.
  • Product availability or pricing errors.
  • Website interruptions.
  • Technical failures.
  • Unauthorized access to your account.
  • Loss of profits, revenue, data, or business opportunities.

Your sole remedy for dissatisfaction with the Website is to discontinue using it.

Third-Party Websites

Our Website may include links to third-party websites, applications, or services for your convenience. These websites operate independently and have their own privacy policies and terms.

Swagat Grocers is not responsible for the content, availability, security, products, services, or privacy practices of third-party websites. Accessing third-party websites is at your own risk.

Pricing & Product Purchases

We strive to ensure that all product information, prices, images, descriptions, and availability displayed on our Website are accurate.

Note: Actual product may vary from the photo shown.

However, errors may occasionally occur. Swagat Grocers reserves the right to:

  • Correct pricing errors.
  • Correct product descriptions.
  • Update product availability.
  • Limit product quantities.
  • Cancel orders containing pricing or inventory errors.
  • Refuse or cancel any order at our sole discretion.

An order confirmation email does not constitute acceptance of your order. Your order is accepted only when it has been processed and dispatched by Swagat Grocers.

Product prices, offers, discounts, and promotions may change without prior notice.

Promotions, Coupons & Special Offers

Swagat Grocers may offer promotional discounts, coupon codes, reward programs, limited-time offers, giveaways, contests, and seasonal campaigns from time to time. Participation in these promotions is voluntary and subject to the specific terms applicable to each promotion.

Unless otherwise stated, promotions:

  • Cannot be exchanged for cash.
  • Cannot be transferred to another customer.
  • May have expiration dates.
  • May be limited to selected products or categories.
  • May not be combined with other promotions unless specifically permitted.
  • May be cancelled or modified without prior notice.

Swagat Grocers reserves the right to refuse, suspend, or cancel any promotion or coupon if fraudulent activity, misuse, technical errors, or violations of these Terms are detected.

Intellectual Property Rights

All content published on the Swagat Grocers Website, including but not limited to trademarks, logos, graphics, icons, product images, videos, banners, website design, source code, product descriptions, text, databases, and other materials are the exclusive property of Swagat Grocers or its licensors and are protected under applicable copyright, trademark, and intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, transmit, display, sell, license, reverse engineer, or otherwise exploit any Website content without prior written permission from Swagat Grocers.

Unauthorized use of our intellectual property may result in legal action under applicable laws.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of the Website, purchase of products, or interpretation of these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Ahmedabad, Gujarat, India, unless otherwise required by applicable law.

Geographic Availability

Swagat Grocers currently provides products and services in the regions where delivery is available. Product availability, pricing, delivery options, and promotional offers may vary depending on your location.

We reserve the right to refuse service or cancel orders placed from locations that fall outside our delivery areas or where applicable laws prohibit the sale or shipment of certain products.

Miscellaneous

If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

Our failure to enforce any right or provision under these Terms shall not constitute a waiver of such right or provision.

These Terms & Conditions, together with our Privacy Policy, Shipping Policy, Refund Policy, and any additional policies published on the Website, constitute the complete agreement between you and Swagat Grocers regarding your use of the Website and our services.

We reserve the right to modify, update, suspend, or discontinue any portion of the Website, products, services, or these Terms at any time without prior notice.

Contact Us

If you have any questions, concerns, or requests regarding these Terms & Conditions, please contact us using the information available on our Website.

Swagat Grocers
Website: https://swagatgrocers.com
Email: support@swagatgrocers.com
Contact: (850) 329-6051.