Privacy Policy

Last Updated: July 1, 2026

Introduction

Welcome to Swagat Grocers ("Swagat Grocers", "we", "our", or "us"). We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://swagatgrocers.com, create an account, purchase products, or interact with our website.

By accessing or using our website, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree with this policy, please discontinue using our website.

Information We Collect

We collect personal information to provide you with a better shopping experience and improve our services.

Information You Provide Directly

When you interact with Swagat Grocers, we may collect:

Full Name
Email Address
Mobile Number
Billing Address
Shipping Address
Username and Password

Order Information

When you place an order, we may collect:

Customer Name
Email Address
Phone Number
Billing Information
Shipping Information
Purchase History
Order Details
Delivery Preferences

Payment information is securely processed through trusted payment providers. Swagat Grocers does not store complete debit or credit card details on its servers.

Customer Support

When contacting our support team, we may collect:

Name
Email Address
Phone Number
Order Number
Support Messages
Attachments
Feedback

Newsletter & Marketing

If you subscribe to our newsletter, we may collect:

Email Address
Marketing Preferences
Subscription History

You may unsubscribe from promotional emails at any time using the unsubscribe link included in our emails.

Reviews & User Content

When submitting reviews or comments, we may collect:

Ratings
Product Reviews
Comments
Photos
Testimonials

Content submitted by users may become publicly visible on our website.

Information We Collect Automatically

When you browse our website, certain information is collected automatically to improve your shopping experience.

IP Address
Browser Type
Device Type
Operating System
Internet Service Provider
Pages Viewed
Products Viewed
Referral URLs
Search Queries
Shopping Cart Activity
Session Duration
Clickstream Data

Cookies and Similar Technologies

Swagat Grocers uses cookies and similar technologies to improve website functionality and personalize your shopping experience.

Cookies help us:

Keep you logged in
Remember your shopping cart
Save your preferences
Improve website performance
Analyze website traffic
Display personalized products
Measure advertising performance

You can disable cookies through your browser settings. However, some features of the website may not function properly.

Device Information

We may collect information about your device, including:

Device Model
Operating System
Browser Version
Screen Resolution
Language Preferences
Time Zone
Approximate Location
Device Identifiers

Log Information

Our servers automatically record:

IP Address
Browser Information
Access Time
Error Logs
Pages Requested
Website Activity
Performance Data

Information from Third Parties

We may receive information from trusted third-party providers including:

Payment Gateways
Shipping Partners
Analytics Providers
Advertising Partners
Social Media Platforms
Fraud Prevention Services
Marketing Partners

This information helps us process orders, improve our services, personalize your shopping experience, and prevent fraud.

Children's Privacy

Swagat Grocers does not knowingly collect personal information from children without appropriate parental consent as required by applicable law.

If we learn that a child has provided personal information, we will promptly delete that information.

Your Consent

By using the Swagat Grocers website, creating an account, placing an order, or interacting with our services, you consent to the collection and use of your information as described in this Privacy Policy.